News Feature

Blue Hill
Originally published in The Weekly Packet, November 18, 2021
Blue Hill moves municipal computer service to the Cloud

by Jeffrey B. Roth

After weeks of dealing with issues related to updating TRIO software, Blue Hill town officials decided to move its municipal services platform to the Cloud, Town Administrator Shawna Ambrose told the select board at its November 15 meeting.

Several weeks ago, the town’s IT techs and representatives of Harris Local Government, the company that created and markets the TRIO software, updated the town’s computer servers. For a brief period, the upgrade appeared to be successful, but that changed a few days later, Ambrose said.

“We’re moving to the Cloud, this evening, after another terrible week of technology here at the town hall,” Ambrose said. “That update should start around six o’clock and the TRIO team will work for a few hours…to get all the data on our server and then pushed into the Cloud.”

The town relied on TRIO as the platform to register vehicles, collect taxes and perform many other local government services, Ambrose said. The purpose of the software update is to provide more functionality in the system.

Funds for first responders

In other business, Ambrose noted that she completed a survey more than a month ago that was issued to local municipalities by the Hancock County Commissioners. The purpose of the survey was to collect a head count of local EMS, firefighters, emergency dispatchers and other first responders as a preliminary step to apply for a matching funds grant through the federal American Rescue Plan Act. She said the matching funds would be used to pay hazard pay to first responders who worked throughout the COVID-19 pandemic.

“We participated in the survey and submitted data from the fire department, as well as for a potential match of funds for EMS workers. The towns are not being forced or even asked to do this…hopefully, there will be a match available,”Ambrose said.